Burpple Beyond

Burpple Beyond Basics

• Why can’t I find a Burpple Beyond partner I'm looking for?
• How many Burpple Beyond deals can I use for every visit to a partner restaurant, cafe or bar?
• What are the exclusion days for Burpple Beyond?
• What is Burpple Beyond?
• Can I use Burpple Beyond on any day of the year?
• Will my Burpple Beyond deals refresh when I upgrade from Lite to Premium membership plan?

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Membership

• When do my Burpple Beyond deals refresh?
• How do I become a Burpple Beyond member?
• Is my Burpple Beyond membership plan automatically renewed?
• How do I turn on the auto-renewal of my Burpple Beyond membership plan?
• How do I turn off the auto-renewal of my Burpple Beyond membership plan?
• Is there a feature to share my Burpple Beyond membership with family and friends?

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Burpple Beyond Plans

• What’s the difference between the Lite and Premium membership plans?
• How do I upgrade to the Premium membership plan?
• Are Burpple Beyond plans' validity period calendar year-based?
• Will the fee be pro-rated when I upgrade my existing Burpple membership plan from Lite to Premium?
• Do I get a refund if I cancel my Lite or Premium membership before the 12 months is up?
• As a Lite/Premium member, do all my Burpple Beyond deals expire at the same time?

Deal Redemption

• Can I use my Burpple Beyond deals for takeaway during the period of 22 July 2021 to 31 August 2021?
• Can I use Burpple Beyond deals for takeaway?
• How do I redeem a Burpple Beyond deal?
• Which dish will be deducted when I redeem a Burpple Beyond deal?
• How do I view my Burpple Beyond deal redemption history?
• How do I know which dishes are valid for Burpple Beyond deals?

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Referral Program

• How do I refer a friend to sign up for Burpple Beyond?
• What is the referral reward for the current campaign?
• Do I need to be a Burpple Beyond member to refer a friend?
• How will I be notified when my friend successfully signed up for Premium with my referral code?
• After I successfully refer two friends, when will I receive the confirmation and reward details?
• Why have I not received my referral reward?

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Burpple Rewards

• What is Burpple Rewards ?
• How do I earn points?
• What I can do with the points earned?
• How do I claim a Burpple Reward?
• Who is eligible to earn points and claim Burpple Rewards?
• Does my Reward points get carried over when I renew my plan or sign up for a new plan at a later date?

Billing

• How do I add a promo or referral code?
• How do I update my payment method?
• What can I do if my Burpple Beyond membership has been suspended?
• Can I use a Burpple Beyond gift or promo code when I have an active membership plan?
• I signed up for the All Day (Annual) plan originally. Will I be billed the Premium plan fee when my plan renews?

Reservations

• Does Burpple operate the reservation service?
• How do I make reservations?
• Do I need a Chope account to make reservations?
• What if I want to change or cancel my reservation?
• How will I know that my reservation has been confirmed?
• Are there reservation costs?

Burpple Beyond Gift Shop

• How do I gift a Burpple Beyond membership plan to a friend?
• How do I use a gift code to redeem my Burpple Beyond gift?
• Where can I find the Burpple Beyond gift code?
• Why do I need to key in payment details when I'm redeeming a gift code?
• Can I use a promo or referral code in the Burpple Beyond Gift Shop?