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I’m having trouble redeeming the voucher on the Shopee app.

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Burpple Care Team
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You can contact Shopee Customer Service via Live Chat on the Shopee app, Email or Hotline at 6206 6610 for assistance. 

Live Chat Operating hours: 8 am to 2 am (Daily)
Hotline operating hours: 8 am to 10 pm (Daily)

You can refer to this article for more information.

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