There are several reasons why a deal is labelled Not Available:
The restaurant is currently closed
When the restaurant, cafe or bar is closed, you are unable to redeem a deal. If you tap into a deal to view the details outside their operating hours, you will see the deal as "Not Available" with the note "The restaurant is currently closed. Check operating hours on the restaurant page before visiting"
You are trying to redeem during an exclusion day
Deals are locked during exclusion days and will be labelled as "Not Available" with the note "Deals are not available on the XXX as per exclusion day rules. See exclusive deals still available here today!"
We send our Beyond members a list of exclusive deals you can still redeem during exclusion days via our newsletter closer to the date. It can also be found on our website, social media channels and in the app.