There are three reasons why a deal is labelled Not Available:
1. The restaurant is currently closed
When the restaurant, cafe or bar is closed, you are unable to redeem a deal. If you tap into a deal to view the details outside their operating hours, you will see instead of and the message below that says Please check restaurant opening hours. Do try again during the operating hours.
2. You are an Off-Peak member trying to redeem during peak hours
You will also see instead of if you are an Off-Peak member trying to redeem during peak hours. You can easily upgrade to an All Day membership by tapping UPGRADE NOW via the message below that says:
Your plan can only be used during OFF-PEAK hours. UPGRADE NOW to enjoy even more with the freedom of ALL DAY redemptions.
3. You are trying to redeem during an exclusion day
Deals are locked during exclusion days and will be labeled .