I'm not receiving the reset password link

If you do not receive the password reset email, do check your spam/junk folder. Also, ensure that you did not mistype the email address when sending the request to reset the password.

If you mistyped your email address when you signed up for your account, we're not able to give you access to this account. If you think you're experiencing a technical problem, please contact us at help@burpple.com.