1. Select on Login with Email (app) or Log In (web) then select on Forgot your password? (app) or Forgot Password? (web).
2. Enter the email address associated to your Burpple account and tap on Send me reset password instructions.
3. Follow the instructions in the email to reset your password via the provided link.
- Check that you are logged out of your Burpple account on the web before opening the reset password link. Alternatively, we recommend that you open the reset password link in an incognito window.
- Make sure you key in the right email address. If you can't access the email you used to register, we will not be able to give you access to this account.
- The password reset link is only valid for 24 hours. If 24 hours has lapsed, do request for a new one.
If you need further assistance, please drop us an email at firstname.lastname@example.org.